Help Center
Support Hub
Everything you need to master SMARTSchedule and optimize your professional rotation.
1. Introduction
Welcome to SMARTSchedule, the ultimate platform designed for professionals who value precision and clarity. Our mission is to simplify complex workforce management by unifying appointments, team tasks, and administrative duties into one clean, dark-mode workspace. Whether you are managing a small team or a large department across multiple locations, SMARTSchedule provides the dynamic tools necessary to maintain an organized and efficient environment.
2. Getting Started
1
Enter the Workspace
From the landing page, click the blue "Get Started" button to enter the operational dashboard.
2
Navigate the Header
Switch between Schedule for daily operations and Admin for roster management.
3
Initial Roster Setup
Head to Admin to populate your staff list and site assignments.
3. Detailed Features Guide
3.1 The 'Schedule' Dashboard
The Schedule view is your real-time command center. It features a reactive, time-block grid that organizes personnel by their functional groups down the left column.
Dynamic Time Grid
Organized in one-hour increments (8 AM to 9 PM). Visualize coverage gaps instantly.
View Options
Located in the upper right. Filter by date, name, group, or physical site location.
3.2 The 'Admin' Command Center
The Admin section is where you build and manage the underlying data that powers the schedule.
ADD MEMBER
The entry point for expanding your team. Input Name, Group, and Site assignments.
RESET SYSTEM
A master clear function for administrative adjustments. Use with extreme caution.
4. AI Optimization Workflow
1. Data Ingestion (Admin):Populate your roster with correct Group and Location assignments.
2. Constraint Setup (Schedule):Use View Options to focus on specific teams or locations.
3. Intelligent Auto-Filling:
Click OPTIMIZE to generate shifts automatically.
4. Review and Distribution:Make manual adjustments and use the Export function to share.